Senior Satisfaction Survey

Senior Satisfaction Survey

Since its creation, Medicare Part D has been a wildly successful and popular program. How do we know? We’ve been keeping track.

Each year, we conduct a Senior Satisfaction Survey to gauge plan usability and contentment among beneficiaries. Year in and year out, seniors have agreed that not only are they satisfied with Part D, but they are pleased with the cost of their plan and the coverage it provides.

2021 Survey Results

Since its initial launch, the Medicare Part D prescription drug program remains overwhelmingly popular with American seniors. Among poll respondents, 87 percent said they were satisfied with their Medicare prescription drug coverage and 85 percent said that their Part D plan provided good value.

This year, seniors were also asked about proposed changes to the Part D program.  Fifty percent said they would like to keep the program as it is to prevent the federal government from deciding which drugs would be available, while only 30 percent said they would give the government greater power over drug pricing.

2021 Senior Satisfaction Survey – Part D Satisfaction Levels

2021 Senior Satisfaction Survey – Views on Possible Policy Changes


Other highlights from the survey included:

  • 84 percent of respondents said their monthly Part D premiums are affordable.
  • 76 percent said their out-of-pocket costs are reasonable.
  • 83 percent said it is important to them to have a variety of Part D prescription drug plans from which to choose.
  • 75 percent said their Part D plan covers all the medicines their doctor prescribes.

Past Survey Results